A very professional service that has far exceeded our expectations! There are presently close to 300 offices at the University of Pennsylvania that have signed up for the confidential shredding service with DocuVault...
...DocuVault is hands down the best company we have ever used!
The DocuVault team is efficient and easy to work with and we have full confidence in their ability to safeguard our clientele’s information through vigilant disposal.
DocuVault offers a personalized level of service that is vastly different from our interactions with our previous document management vendor. They are a true business partner that looks after our interests and we have seen significant cost savings
It's always a pleasure working with Letitia! She's always quick to respond to my inquiries! Thank you, Letitia!
Jael Lunsford
18:43 15 Jan 25
Excellent customer service. Kind and efficient staff. Customer service rep Rocky, and Brian, the driver who handles our shred bins, are both great!
Amy Falasca
16:45 26 Nov 24
Docuvault is the best around!
Thomas Prizzia
16:00 19 Nov 24
Leigh Carter
18:27 14 Aug 24
Thank you so much Letitia again for the great service and for being so responsive. I appreciate your help and all the other team members we have worked with, you are all spectacular and an honest pleasure to work with!
Skip Skipper
12:35 31 Jul 24
Judy Woolley
12:36 24 Jul 24
D. Me.
12:32 17 Jul 24
DocuVault is responsive and fair minded in their approach to business. Great service. And great follow up. Great help whenever you need to fix a problem.
jack nite
20:11 28 Jun 24
very good company, I was coming late to my pick up and Latisha helped me, she kindly asked for the shipper to wait for me!She is the BEST, thank you Latisha, thank you DOCUVAULT!
Eric
17:01 26 Jun 24
Sherode was very professional and a pleasure to work with. Very smooth process. Highly recommended.
Nancy Hagerman
14:47 04 Jun 24
Doc u Vault as been exceptional from shredding to storage. Tina is friendly, personable and excellent service.
Eileen Davis
19:07 30 May 24
Tina Smith
14:01 09 May 24
DocuVault gave me the best price. Followed up with me without delay. Gave me an appointment that met our company needs. Showed up on time and completed the shredding process on site. The gentleman that came to our business was courteous and efficient. I couldn't have asked for better service!
Joe Dimarino
04:46 09 Mar 24
Incredible service and staff! Always there for our needs
Samuel Steiner
21:48 24 Oct 23
This company is the absolute best to have worked with as a client. From the initial contact years ago with Rhone Carr to the very end with everyone and in between absolutely nothing but professionalism and courtesy all around. Thank you for serving my document needs over the years & for being patient in every interaction.
Felix Baez
00:05 21 Sep 23
Serena Davis
17:34 25 Jul 23
We used DocuVault for two County-wide shred events and I couldn’t be happier with our experience. We chose DocuVault because of their availability and ability to shred onsite. We will continue to choose DocuVault because of the extraordinary service we received from Felix, Troy and Sherode. Felix & Troy called on their way to our events, allowing us time to start staging our lines and keep traffic off the street. As soon as they parked they immediately started working and helped us in every aspect- unloading boxes, running after loose papers that were flying in the wind and most importantly running the shredders as soon as we filled a cart so that residents could see the shredding in action. They interacted with just about every resident that participated, whether it be a smile, wave, thumbs up or pointing to the monitor that showed the jaws cutting up the papers. Sherode was fantastic from the get -go of scheduling our events, he explained the services DocuVault provided, worked with getting us two prime dates, assured me that his two best workers would be assigned to us and followed up after our events. I hope I have the opportunity to work with these three gentlemen again!
Alvin Harrison
13:32 21 Jun 23
It was my first time there and I must say it was great experience the loaderwas very nice but have to say it's tight getting to docks they have there trucks in front of docks be careful drivers.
Michael Hoban
00:25 08 Jun 23
Debbie Pierre
13:43 02 Jun 23
Our account is serviced by Paul. He is professional and friendly, always smiling. It’s a pleasure to work with Paul and the DocuVault team.
Cheri Young
15:24 28 Apr 23
They are always very friendly, and get the job done quick.
William Tucci
11:22 28 Apr 23
Venee V
11:45 27 Apr 23
It’s always a pleasure to see Scott! He is very friendly, and always makes time to see how we’re doing! He is also great at his job! There are times where we accidentally throw something out and he gives us time to look through it all and is very patient lol. 5 stars for Scott Keane!
Mary Cross
16:49 26 Apr 23
donna dymond
16:48 26 Apr 23
Debra Maull
18:00 25 Apr 23
DocuValut is a great company to work with. It is a secure and reliable avenue to dispose of confidential documents. The driver is always super friendly and courteous. A pleasure to interact with.
Kelly Rodebaugh
14:26 25 Apr 23
From start to finish, a very easy process! Highly recommend!
Mikaayla Dee
14:37 24 Apr 23
Very professional and friendly staff members.
jen corse
19:24 19 Apr 23
Very polite, super friendly!
Christine Fleming
23:22 18 Apr 23
The rep is always courteous and considerate. He follows the schedule and is on time. He takes a few minutes out of the day to see how we are doing or if we need additional service. It's a pleasure working with this company.
Always a GREAT interaction with Scott, ALWAYS PLEASANT AND FRIENDLY
MAURA JACKSON
14:34 17 Apr 23
Paul is great. He is very friendly and goes above and beyond for our office. Knowing that we are busy during tax season, Paul always is sure to ask how we are doing, and provides encouraging words to brighten our days. He demonstrates that he is passionate about his work and is committed to customer satisfaction!! 10/10!!
Sue
14:28 13 Apr 23
Paul is a pleasure to deal with. He is professional and pleasant and gets the job done quickly and efficiently. I would highly recommend.
deanna micocci
20:05 12 Apr 23
Paul is the best! Us ladies at Eddystone always look forward to seeing him every other Wednesday! Professional and friendly every time he comes!
Christine Aaron
16:13 12 Apr 23
Paul is awesome! Always so friendly and willing to help!
Jeanne Gindhart
16:12 12 Apr 23
Paul is the best. He’s always so friendly & helpful
Nichole Lewis
16:10 12 Apr 23
Paul is the best driver and provides us with incredible customer service for over 5 years! Highly recommend!
Teresa Nutt
16:08 12 Apr 23
Your rep Paul is very courteous, polite and has a very pleasant attitude about him he is always joyous when he comes in the office.
Hanif Ali-Shakur
15:29 12 Apr 23
Scott is a very friendly guy!
Tyhara Carmelo
15:00 12 Apr 23
Driver is so professional and nice. Quick servicing.
Susan “Catscan Suzie” Detman
14:58 12 Apr 23
Scott is our man he's always on time he's friendly and we always look forward to seeing him!! He takes all our stuff to be shredded much easier than using a small shredder that takes hours!!😊
Beth Amann
13:23 12 Apr 23
Liz Smith
12:49 12 Apr 23
Paul is always pleasant and professional and is an asset to your company!
Alyssa Norbeck
11:36 12 Apr 23
Our driver is so nice and friendly they do a great job !
Leslie Lopez
17:00 11 Apr 23
I've worked with Paul for many years. He's always provided professional and friendly service.
Jo Cruz-Torres
14:39 11 Apr 23
Wonderful service! Paul is always so nice and pleasant when picking up. I would definitely recommend their service.
Kimberly Kitchin
14:16 11 Apr 23
Sue Milazzo
14:04 11 Apr 23
Our driver, Paul, is very friendly and personable. Always asks about family, holidays, etc. does his job very proficiently, too.
Maggie Herrmann
12:39 11 Apr 23
Our service tech Paul is always friendly and pleasant. We’ve inquired about storage services as well since we’ve been pleased so far with the shredding service and had all of our questions answered promptly. Never any complaints.
Joyce Kelly
17:38 10 Apr 23
Paul is always pleasant, kind and helpful with the shredding containers. Never anything but professional and pleasant!
Dawn O'Connell
17:37 10 Apr 23
Always pleasant experience with Paul! He is the best!
Katrina Maldonado
15:36 10 Apr 23
Paul R is wonderful! Always friendly!
Melissa S
15:13 10 Apr 23
Paul is professional & friendly. Cant say enough good things about him.
Nate Four
14:24 10 Apr 23
Docuvault is great. Paul was awesome and super nice. Every experience has been very easy and stress free, from customer service to scheduling.
Sue Bogan
13:47 10 Apr 23
Great company! Great service! Paul’s the best.
Tamika Duncan
13:40 10 Apr 23
Paul is very nice and friendly. He does a great job!!
Candace Mulderig
12:10 10 Apr 23
Very polite everytime Paul comes into our office
Jeanette Mackey
00:22 08 Apr 23
Skyfuel15
18:26 07 Apr 23
Great experience with DocuVault and our driver, Paul. Always on time, very positive, extremely knowledgeable, and very pleasant and professional. Could not ask for more.
carla beard
20:41 06 Apr 23
Paul is always pleasant and friendly. Does a awesome job.
Trish Sands
20:40 06 Apr 23
Paul is always nice, upbeat and personable when he comes into our office!! He is the best!!
Patricia Heller
18:03 06 Apr 23
Service is wonderful, would highly recommend! Pricing is decent and they are very reliable. Paul Reynolds is our contact. He is professional and friendly, always shows up on time and with a smile. His customer service is first-rate.
Trina Dixon
17:19 06 Apr 23
Our shredding bins are almost always picked up by Paul. He is so gracious, pleasant and patient. He arrives bright and early with a smile.
Kim Miller
17:18 06 Apr 23
Corinne Unterkoefler
16:03 06 Apr 23
They come every month and Paul Reynolds is always very friendly and personable! They do a phenomenal job and are very fast and efficient!
Carla Cruise
14:00 06 Apr 23
Samantha Ball
13:46 06 Apr 23
Our driver, Jimmy, is one of the most friendly people to walk through our doors each week! His is very professional when he comes in our office, respectful of our mask policies when they were a requirement, and always says "Good Morning" to our staff when he arrives. Our team enjoys getting to chat with him while he empties our shred bins.
Peggy Beidler
13:30 06 Apr 23
Very professional, timely and courteous. Paul is the best!!!
Valerie DeJoseph
12:56 06 Apr 23
Kelly Almasy
12:50 06 Apr 23
Lorraine Hanlon
22:30 05 Apr 23
Rep was friendly and personable
Richard Sansweet
18:35 05 Apr 23
always on time and Paul is very helpful
Lauren Profeto
18:11 05 Apr 23
Always ask for Paul, he is GREAT!!!
Jacquelyn Hodges
17:22 05 Apr 23
Kirsten Bardroff
17:09 05 Apr 23
Paul is exceptional at his job. He is always friendly, and knows the whole office by name. He is a hard worker, and seems very dedicated to his job!!!
Djeanne Flores
17:04 05 Apr 23
Paul was the best! Very nice and punctual 🙂
Suzie Stewart
16:07 05 Apr 23
Paul provides excellent customer service while doing his thing collecting the shred bins and even goes above and beyond every time he stops by. He’s very pleasant while remaining professional. Thanks, Paul!!!
Madelin Lee
16:00 05 Apr 23
Great attitude and customer service.
Cheryl Price
15:55 05 Apr 23
Paul is extremely friendly as well as helpful when it comes to explaining the rules of hipaa when he sees papers hanging out of the bins as an example.
Tina Sanchez
15:53 05 Apr 23
DocuVault provides a great, secure document service to our business that we can really count on. Their employee, Doug, is so personable, always pleasant and polite. Thank you DocuVault for doing business right!
Sabrina Gallo
15:24 05 Apr 23
Paul is always on time and has great personality!! We love him
Shannon Young
15:16 05 Apr 23
Great work ethic.Always a pleasure to see
alyssa clupp
14:48 05 Apr 23
Employees are very nice always polite when they come to our office
Kimberly Coleman
14:45 05 Apr 23
Dan is extremely professional and goes out of his way to make sure our office is taken care of. DocuVault made the right choice with having him on their team. Definitely will recommend them to every business I know.
Steph Gallagher
14:21 05 Apr 23
Stephanie Blantz
14:10 05 Apr 23
I can not say express what a terrific job DocuVault does for us.Our shredder Man - Jimmy is the best.Head and shoulders above the rest. Jim does a terrific job, always prompt, very informative, has patiences if my area is busy and jammed up - he will wait for me with no pressure or stress on me as I have to take Jimmy to each unit. Jimmy takes care of my Adm. Bldg. and the 3 programs I oversee at the Bancroft Lindens Adm. Bldg. almost 10 boxes in my area. Jimmy never misses a beat. We appreciate Jimmy and all is hard work. We are so glad to have his as Our Shredder Man!!
Aniah Young-Melendez
14:08 05 Apr 23
Paul is great !
Siobhan DeLong
14:05 05 Apr 23
Paul is very friendly and always is courteous of our property. He takes extra time to check in with us to make sure we are happy with our service.
Julia Walls
13:56 05 Apr 23
Paul is amazing! Very friendly and always dependable. Best person I’ve had the pleasure of meeting from the company
Keisha Welsh
13:51 05 Apr 23
Paul is amazing I look forward to his pick up every two weeks .
Badia Brown
12:21 05 Apr 23
They are always punctual and polite. Very professional interactions.
Madalynn Ashwood
00:45 05 Apr 23
Every time Paul has come to our store he’s been so kind and has answered any questions we’ve had with no problem!
melissa thomas
19:34 04 Apr 23
Dan Kilbride is always very helpful. Any questions we may have are answered. He is always in a good mood and is able to put a smile on our faces. He seems to really like his job.Thank you!
Shannon Hastie
17:59 04 Apr 23
Sarah Doran
17:48 04 Apr 23
Jamie Catone
17:23 04 Apr 23
Paul and his partner did a great job!! They are always friendly and do a terrific job!!
Simon Rossetter
16:03 04 Apr 23
They do a great job and are always on time. They are both kind and courteous when coming into our office.
Ben Fillion
15:56 04 Apr 23
Really nice group of people and always timely and professional
