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We used DocuVault for two shred jobs, one in Lakewood one at a storage unit in Thornton. Both drivers called ahead to say they were on their way & were very friendly. They didn't try to add any additional fees on the day of and their prices were 1/2 that of the shredding company we had used in the past. We were accidentally overcharged on one pickup, but they quickly responded to fix the mistake and refund the overpayment. I would use them again in the future and definitely recommend.
Wonderful customer service. They went way above and beyond to take care of the many boxes I needed to have shredded. I dealt with Sherode and Gary and I was so happy with both their kindness and willingness to meet the schedule I needed. I highly recommend them for any residential shredding.
We had Docuvault come to our facility and shred the boxes we had ready for them. Very convenient service. Driver was in communication about his arrival early on the day of service. I would recommend.
Lester Fowler is our service provider and we have great rapport with him. Whenever we have a slightly special request he's able to accommodate and if he can't, he tells us next steps in order to get things done. We couldn't be happier with Lester as our service person.
Horrible attitude. This employee of docuvault parked over the line making it very hard for me to get in the car(I am just out of back surgery) when confronted about how inconsiderate it was to overlap a handicap parking spot he threatened my mother. "I'm from philly." I hope this doesn't reflect the values of your company. A simple I'm sorry from your delivery driver would have smoothed everything over. Very disappointing.